cancellation terms

You can cancel your booking by either by telephone +43 5212 4736 or via e-mail info@skischule-moesern.com to us you turn. The cancellation fee depends on the time of your cancellation.

CHANGES/CANCELLATIONS

Changes:
The customer can cancel the booking up to 3 days before picking up the sports equipment. can be changed without surcharge. This change must be communicated to info@skischule-moesern.com in due time.

Cancellation before the Posting period:
The cancellation of a reservation is possible until 1 day before the beginning of the rental period of the ski school. Mösern in writing.

As a result of illness or accident a free cancellation is possible. The presence of a such reason for cancellation must be reported immediately in writing to info@skischule-moesern.com and a medical confirmation must be submitted.

For a cancellation for other reasons, Skischule Mösern charges the customer cancellation fees in the amount of from EURO 15,- per person, for which was booked.

If the online booked sports equipment was received by the customer too late or not at all, the rental price will not be refunded. The same shall apply if the customer sports equipment prematurely.

Unfavourable weather conditions or other disabilities that are not under the control of the ski school Mösern do not entitle the customer to cancel the contract.

Cancellation during of the posting period:
Due to sickness/accident:
In the event of illness or injury of the customer during the rental period (for the directly affected person) on presentation of a medical certificate. Regulation: A reimbursement of the rental price is only possible if the Sports equipment immediately after the onset of the illness or injury at the the rental shop is returned. As soon as Skischule Mösern has knowledge of a the customer will be charged the rental price already paid less any costs incurred by the of the rental period already used.